Privacy policy

This Privacy Policy outlines how Automotive-Emblem ("we," "us," or "our") collects, uses, and shares your personal information when you visit or use our services, make purchases on automotive-emblem.com (the "Site"), or otherwise engage with us in relation to the Site (collectively referred to as the "Services").

Please review this Privacy Policy carefully.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically, including to reflect changes in our practices or due to operational, legal, or regulatory requirements. Any updates will be posted on the Site, with the "Last updated" date reflecting the latest revision, and we will take any necessary steps according to applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources, including the following methods over the past 12 months:

Information Collected Directly from You:

• Contact Information: Your name, address, phone number, and email.
• Order Information: Details related to your order, such as billing and shipping addresses, payment confirmation, and your contact details.
• Account Information: Username, password, and security information.
• Customer Support Information: Any information you provide when communicating with us.

Information We Collect Automatically:

Through the use of cookies, pixels, and similar technologies, we automatically collect the following details about your interaction with our Services:

• Device and browser type
• Network connection details
• IP address
• Usage data from your interactions with the Site

Information Collected from Third Parties:

We may gather information from third-party service providers, including:

• Shopify, which powers our Site and Services
• Payment processors involved in transactions
• Marketing and advertising partners for promotional purposes

How We Use Your Personal Information

Your personal information is used for the following purposes:

• Provision of Products and Services: To process orders, manage payments, support your account, and handle returns or exchanges.
• Marketing and Advertising: To send you promotional materials via email, text, or postal mail, and to display advertisements tailored to your preferences.
• Security and Fraud Prevention: To detect, investigate, and address fraudulent or illegal activities.
• Service Enhancement: To improve customer support and the overall experience of our Services.

Cookies

We use cookies and other tracking technologies to improve your experience. You can manage your cookie preferences through your browser settings.

We recognize the Global Privacy Control (GPC) signal, which allows you to opt out of certain data-sharing activities.

Sharing Your Personal Information

We may share your personal data with:

• Service Providers: Including IT support, payment processors, logistics partners, and analytics services.
• Business and Marketing Partners: For targeted advertising and promotional purposes.
• Affiliates and During Corporate Transactions: Such as mergers, acquisitions, or as required for legal compliance.

We do not sell sensitive personal data without your consent.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years old.

Data Security and Retention

We implement security measures to protect your data, although no system is entirely secure. The retention of personal information depends on legal obligations and business needs.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access & Information: Request details about the personal data we hold.
• Deletion: Request the removal of your personal information.
• Correction: Request updates to any inaccurate information.
• Data Portability: Request a copy of your personal data.
• Opt-out of Sale or Sharing: Instruct us not to sell or share your data.
• Withdrawal of Consent: If processing is based on your consent, you can withdraw it at any time.

To exercise your rights, please contact us using the information below.

Complaints

If you have concerns regarding how we handle your personal data, please contact us or file a complaint with your local data protection authority.

International Transfers of Data

Your information may be stored and processed outside of your home country. If transferred outside of Europe, we will ensure appropriate legal measures are in place, such as Standard Contractual Clauses.